Start date: Oct 2020
Currently I work at Google Cloud in Google Kubernetes Engine (GKE) product design team as Senior Product Designer (UX).
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Before that, I worked as a UX Customer Solutions Engineer at Google Cloud, where I combined my knowledge and expertise to manage and deliver complex digital transformation solutions for the biggest EMEA customers.
To fulfill this role, I needed a wide range of experiences in business, technology solutions, user experience solutions, and methodologies, as well as agile project management.
During my time at Google I ideated and lead Cloud solutions initiatives, POCs and user experience solutions for: Porsche, Nissan, Seat, Jeep, General Motors, BMW, Honda, Cargotec, E.ON, Emirates, BT.com, Kuehne Nagel, Hella Gutmann, AstraZeneca, AXA, BASF, Deutsche Bahn, Schaeffler, Voith and many more.
Our main objective was to showcase the power of Google Cloud via user-centric stories and demonstrations of how our priority solution areas solve real-life customer challenges.
As part of my role, I was responsible for finding simple design solutions for complex client and user problems. This involved combining the client's tech stack, Google Cloud products, and user needs into compelling narratives, user interactions, and journeys. I gathered user and business-related information from both internal Google Cloud stakeholders and clients, and proposed scalable solutions. I also conducted internal workshops on Google Cloud solutions, both internally and with clients, in collaboration with the Cloud Solutions Studio Team and the Google GoTransform team.
Additionally, I designed conceptual user interfaces, prototypes, and proof-of-concepts, as well as addressed user problems and fulfilled clients' business needs. Specifically, I sourced, owned, and designed UX solutions for nine high-complexity customer engagements, including Cargotec, Emirates, Kuehne+Nagel, Hella, and [BT.com](http://bt.com/). These efforts contributed directly to a TCV impact in excess of $540M. Furthermore, I led the EMEA Manufacturing portfolio, resulting in scalable, white label UX and technology solutions for 53 low-touch customer engagements, which included BMW, Daimler, Hella, Schaeffler, Continental, PSA, Auto1, AVAG, and VWG.
During my tenure at Google, I conceptualized and led cloud solutions initiatives, proof of concepts (POCs), and user experience solutions for a wide range of clients including Porsche, Nissan, Seat, Jeep, General Motors, BMW, Honda, Cargotec, E.ON, Emirates, [BT.com](http://bt.com/), Kuehne Nagel, Hella Gutmann, AstraZeneca, AXA, BASF, Deutsche Bahn, Schaeffler, Voith, and many others.